Appointments Online - FAQ
What types of businesses can use MY Instant Scheduling? |
| Our system is designed for any business whose customers need to make appointments. It could be used in many industries: Coaching, Massage Therapist, Healers, Readings, healthcare, education, finance, marketing... from small family-owned businesses to large corporations! |
Do I need to have a website? |
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No. Your online schedule will be available from our website (your appointment scheduler can also be used as a stand-alone website). Nevertheless, you can easily integrate our system into your own website if you have one! You may also buy a domain name and have it redirected to your online scheduler. New Western Productions can provide all your website design, hosting and domain needs. |
I have a website, can I integrate Online Instant Scheduling into a page of my website instead of linking to it? |
| Absolutely, the main advantage to doing this is so that your client never feels like they have left your website. There are several ways to accomplish this. New Western Productions would be happy to set this up for you, or answer any questions you may have. |
How reliable is your service? |
| Our uptime never falls below 99% and the system is monitored 24/7. Our servers are housed in a world-class data center with backup generators, air conditioning and on-site security. |
How do I get started? |
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My Instant Scheduling is a web-based application: there is nothing to download, install, maintain, or upgrade. All you need is a computer with Internet access. Our web based application will work with most browsers. Accepting appointments online is just a few clicks away: just set up your account and you're ready to go! Our system is very easy to use, and you can be up and running in a matter of minutes. |
Do you offer a free trial? |
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Yes! You can try our appointment scheduling system for 30 days free of charge. There is no obligation whatsoever (no commitment of any kind), and we do not ask for your credit card information. Sign up now, and see for yourself! |
Can I accept online payments? |
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Yes. Our system allows your customers to pay for their appointments: you can use your online scheduler to process payments thru most third party payment processors, like PayPal and others. |
How secure is my data? |
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All sensitive data is encrypted (using banking grade SSL technology), and stored in a highly secure database with state-of-the-art backup and firewall technologies. It is not accessible to any unauthorized parties. We also have a strict privacy policy (all information we collect from our clients is strictly confidential). Your password is also additionally encrypted so that nobody, including ourselves, may know it. |

